For the quickest system and user support of hardware and software, email the computing group at help@cns.utexas.edu. Requests are immediately forwarded to appropriate staff. See Helpdesk 101 for details, and to speed resolution of requests.  Clicking on "Core Services Status" below, will take you to a page with more detail on current system outages.

 

Core Services Status

- Department Calendar Services.

- /opt/local and shared data services.

- Wired DHCP services for the department.

- DocuShare database.

- Anonymous FTP services.

- HET Observing Support

- IDL License server

- Astro mail services

- Mathematica License server

- Department Printer services

- Webmail services

- Department websites and related services

- Helpdesk server


 

Individual Printer Status

If Printers under Core Services Status is Green, then the printer queue is active.  Below lists the public printers and their individual status in case one of them fail.

- All Ricoh copiers

- Department color

- 13th floor black and white

- 15th floor black and white

- 16th floor black and white

 

 

Current Public FTP Outage

Scheduled Maintenance

Scheduled Maintenance

Scheduled Maintenance

Scheduled Maintenance

Scheduled Maintenance

Scheduled Maintenance

Scheduled Maintenance

Unscheduled Maintenance

 

Scheduled Maintenance

Emergency Maintenance

 

Scheduled Maintenance

 

Unscheduled Maintenance

 

Planned Maintenance