Greeting-only accounts will play an announcement for callers, but will not allow them to leave messages. Typical uses are announcing hours and location, or playing updated event information. Greeting-only boxes can be accessed and updated by the owner via Telephone User Interface (TUI) at any time. (There is no Graphic User Interface, or GUI, i.e. computer login.) The only actions available are changing the recorded announcement and changing the PIN.
When requesting a greeting-only account, you may specify the number of repetitions to play for callers. This will help callers who are transcribing the information in your announcement. This can always be changed later by emailing the UT Voice Mail office.
To order, email your request to utvoicemail@austin.utexas.edu, and be sure to include the phone number and the number of repetitions of the announcement.
Initializing a greeting-only account:
If your greeting-only line is a virtual lane (not associated with a telephone set), then your Voice Mail Administrator will have already programmed the line to forward calls directly to voice mail.
If your greeting-only mailbox is associated with a telephone instrument, you will need to follow the steps under Forwarding Calls to Voice Mail.