Configuring an Android email app with an Office 365 McCombs Mailbox

Configuring the built-in Email App

1. Ensure that the Email App is not currently running. If you are unsure, then restart your Android smart phone or tablet.
2. Launch Email.
3. Enter your email address (not your username) and your McCombs logon password. Tap Next.
4. When asked What type of account select Microsoft Exchange Active Sync.
5. The Email app will attempt to autoconfigure itself to work with your mailbox. It ma will most likely fail to do with and prompt you to enter additional information.
   1. If re-prompted for your email address, ensure that it is correctly entered.
   2. If prompted to enter domain\username, then enter your McCombs logon in the format {username}@mccombs.utexas.edu.
   3. If prompted to enter just domain, then leave that field blank.
   4. If prompted for the Exchange server enter outlook.office365.com.
   5. If prompted to use a Secure SSL connection, then check the box to do so.
   6. If prompted to use a client certificate leave the box unchecked.
6. Once the Email App successfully connects to your mailbox, you will be may be prompted to configure additional settings. Configure them as you wish.

How do I configure other email apps on my Android smart phone or tablet?

Each application will have its own unique way of allowing you to configure it, but they will all request the same key pieces of information listed above. The most important steps are to ensure you enter your email address where your email address is requested and your username in the format {username}@mccombs.utexas.edu where your username is requested. Any field called Domain should generally be left blank. Where you are asked for a server name, enter outlook.office365.com. If asked to use SSL security, then do so.