The following applications are available from the global Jamf application management options.
| Application | How it's managed | What is available globally | Patching Schedule |
|---|---|---|---|
| Defender | Packaged by EPM team. Will need to be duplicated into sites for use. | Package is available to all sites. Package can be cloned and assigned to desired site. | Jamf App installers will update this application as it becomes available |
Cisco AnyConnect | Packaged by the networking team. Made available by the EPM team for all machines | ||
Box Drive | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
Google Chrome | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
Code42 | Packaged by EPM team. Not set to show in self-service or install automatically. | Package is available to all sites. Package can be cloned and assigned to desired site. | |
Mozilla Firefox | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
| Microsoft Office Suite | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
Zoom | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
Nessus | Auto installed to all machines - exception needed to exclude | Global install is set to all machines with site configuration. | |
Adobe Reader | Packaged by EPM team. Set to available in self service for all machine | Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install | Jamf App installers will update this application as it becomes available |
Additional applications we can provide:
- OneDrive (Known folder move features still in advance preview - Not in full feature parity with Windows) - would be patched by Microsoft automatically.
Units can manage additional applications by uploading those applications to the cloud distribution point and following the established naming conventions - Packages and Policies - Naming and Globally Available. Guides for installing and managing applications at the site level are available here: https://docs.jamf.com/10.37.0/jamf-pro/documentation/App_Installers.html
Updating applications
Applications listed above will be "auto updated" via the posted method
For applications installed via Self Service, Jamf Pro's built in "app installers" will continue to update the applications.
Applications not listed above can still be updated via Jamf App installers if it is supported by Jamf. Please see https://learn.jamf.com/bundle/jamf-app-catalog/page/App_Installers_Software_Titles.html for available titles.
If you find an application has a new version, and Jamf App installers DOES NOT have it avalible within one day of release please reach out to the EPM team to engage with our Jamf contacts.
End User prompts for updates
Jamf App installers will update any application that is not currently in use. If the application is in use when an update becomes available they will be prompted via a macOS notification coming from the Jamf Self Service application. (Example shown below)
A user will be given 4 days to close the application for the update to take place. At the end of 4 days of prompts there is an additional 90 minute grace period before the application will self restart to allow the update.
EPM is available to IT Support Organizations (ITSOs) with any endpoint management questions. If you have a question about a specific endpoint client, please reach out to your local endpoint client support organization.Search UT EPM Documentation
Service LinksGet Help
SERVICE STATUS
Section Content
- Welcome to Jamf - Service Overview
- Application and Global Settings
- Automatic install of Code42 in Campus JAMF
- Compliance Configuration and Extension Attribute
- Deploying Microsoft Defender to macOS devices
- EPM Core team audit of Jamf Pro server
- Global Configuration Policies
- Global Security & Compliance policies
- MAC Address Randomization: How it works and What IT needs to know
- macOS Packet Firewall
- Nessus Agent deployment to campus Jamf instances
- OS Patching: UT Macintosh Security Updates and Reboot Policy
- Upgrade to future macOS major releases
- Jamf Connect
- Jamf - Site Administrator Policies
- Application installs and patching
- Installing UT-Track
- Centrally Managed iOS Password Standards
- Test and pilot
- Jamf - Server Maintenance and Update Process
Overview
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