UPDATE: The University Wiki Service is in a degraded state.
The UWS Team is actively working to fully restore service.
For more information please visit the ServiceNow Alerts & Outages page
Skip to end of metadata
Go to start of metadata

Technical Support

Hours: M-F, 8-5
Location: CBA 1.324
Contact: TechSupport@mccombs.utexas.edu, 232-6617
Support Ticket Form: www.mccombs.utexas.edu/tech

About: The staff of the Technical Support team are trained and certified computer professionals who can assist McCombs faculty and staff in a number of ways:

  • We install and upgrade computers and peripherals.
  • We install and maintain physical connections to the various networks throughout the college.
  • We troubleshoot computer hardware problems and physical network problems.
  • We repair or replace faulty computer devices and components or provide assistance in seeking repair outside the college.
  • We provide advice on the purchase of new computer hardware.
  • We troubleshoot problems with operating systems and applications.

Please note that we will provide computer advice to faculty and staff whenever possible, but we can only perform work on computer equipment that is owned by the University of Texas.

More: http://www.mccombs.utexas.edu/tech

Students - If you need technical support, please visit the SWAT Shop (CBA 1.328) or the ITS Help Desk.