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Important

This workflow is currently in use by a set number of departments under the college. We are working to roll it out to the entire college over the next few months.


Quick Link Reference

LinkRole to Fill Out LinkNoteLink
Help Request formUser/Purchaser/Manager

This will create a ticket to start a conversation with IT, your ticket number will automatically be generated and can go on your purchase order as well as be used to reference in the tickets below.

https://cns.utexas.edu/help

PO Submitted Survey

Purchaser

After the computer is purchased before it shows up.

https://utexas.qualtrics.com/jfe/form/SV_4IqnHr5WR2TPS0B

Deployment Request

End User

Either the purchaser sends the user the link before the computer is ordered to assist with quoting or IT sends it after the computer is ordered to aid in setting up the computer. If the end-user needs assistance filling out the survey they can call 512-232-1077.

https://utexas.qualtrics.com/jfe/form/SV_5zDo290NjLatj1z

Pickup Request

Inventory/Tagger/Person who has the computer

After the computer is tagged. If it is a used computer, then anyone with the computer can fill out the survey.

https://utexas.qualtrics.com/jfe/form/SV_dhTsh3ppSHlNHEh

New EmployeeManager/HR/AssistantWe ask the person who knows the most detail about the position (hardware/software needs, access needs, etc) to fill out the survey. Please review this: Computer Setup and Services.https://utexas.qualtrics.com/jfe/form/SV_7ZE6IwRCJkgRzsV
Exit EmployeeManager/HR/Assistant (not the exiting employee)We ask the person who knows the most detail about the position (hardware/software needs, access needs, etc) to fill out the survey. To eliminate the need to involve the ISO/UT Legal, please review this to see all that is involved: Employee Off Boarding Process.

https://utexas.qualtrics.com/jfe/form/SV_4MwnPbg8wYAZfE1


Full Workflow

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