The latest edition of Acrobat PDFMaker appears to be incompatible with Word and PowerPoint. To fix this:

  • With Microsoft Word open, click Tools at the top of the screen > Templates and Add-ins..., and untick the box for LinkCreation.dotm.  If there are others for EndNotes or Zotero, leave those alone. 


  • Quit Word

  • With Microsoft PowerPoint open, click Tools at the top of the screen > PowerPoint Add-ins..., delete the add-in SaveAsAdobePDF.


  • Quit PowerPoint

  • To open your hidden user Library folder, Go to the Finder app(leftmost icon on the dock with blue/white face) and hold down the Option key while clicking on the Go menu and choosing Library. The folder will open.
    1. The Go menu will appear at the top bar of the screen once you're in Finder.


  • After opening the Library folder, navigate through the following folders: Group Containers / UB48T346G9.Office / User Content / Startup


  • In the folder Word, drag the file LinkCreation.dotm to your desktop, then restart Microsoft Word to test that the error is gone by opening a blank document.


  • In the folder Powerpoint, drag the file SaveAsAdobePDF.ppam to your desktop, then restart Microsoft PowerPoint to test that the error is gone by opening a blank document.