Outlook is set to download email for the past 1 year. If you want to export all your emails, open Outlook, select Account settings > Account Name and Sync Settings and move the slider to All.

Move slider to All to download all Outlook email when you export email


  1. Next, at the top of your Outlook ribbon, choose File.
    If your ribbon doesn't have a File option in the top left corner, see What version of Outlook do I have? to determine your version of Outlook and find the appropriate export instructions.

    This is what the ribbon looks like in Outlook 2016.

  2. Choose Open & Export > Import/Export.

  3. Choose Export to a file > Next.

  4. Click Outlook Data File (.pst)> Next.

  5. Select the name of the email account to export, as shown in the picture below. Only information for one account can be exported at a time.
    Make sure that the Include subfolders check box is selected. This ensures that everything in the account will be exported: Inbox, Calendar, Contacts, and Tasks. Choose Next.

  6. Click Browse to select where to save the Outlook Data File (.pst). Enter a file name, and choose OK to continue.
    Note: If you’ve used export before, the previous folder location and file name appear. Type a different file name before choosing OK.

  7. If you are exporting to an existing Outlook Data File (.pst), under Options, specify what to do when exporting items that already exist in the file.

  8. Choose Finish.

  9. Outlook begins the export immediately.


Please ensure the the .pst file is saved to the local computer (Documents/Outlook Files.pst)



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