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UTBox users do not have to pay for the base service.  The UTBox service is identified as a Common Good service for the campus.

Is UTBox safe to use for

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Confidential

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university data?

UTBox has been approved by the Information Security Office for use with Confidential (formerly known as Category I (Confidential) university data, including HIPAA data.  Some other types of sensitive data may not be used on UTBox.  See the ISO Decision Matrix for Cloud Services for details on which Category I ( Confidential ) data is approved for use with UTBox.  Please consult the Information Security Office if you have questions.

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Accessing export controlled information via Box while outside the U.S. could require an export license (even if the information is encrypted) and that they should check with the University Export Control Officer ( ivey@austin.utexas.edu )   with questions prior to travel?

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Yes, WebDAV is available via https://dav.box.com/dav using your cloudID Institutional ID and your external password?

How can UTBox be used to transmit

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Confidential university data from an outside entity or 3rd party vendor?

  • By using the Box Upload Widget – this can be embedded into a webpage that you control and be used by 3rd parties to securely upload data without creating an account. 
    Refer to the following topic on the Box website: How do I upload files to a Box folder from a website with the Upload Widget?
  • Another option is to invite the 3rd party as a collaborator to a folder within Box using the following steps:

    Panel
    1. Ask the 3rd party to create a free Box account if they do not already have one
    2. Create a new folder in Box
    3. Right-click on it and choose “Invite Collaborators”
    4. Enter the email address of the 3rd party
      • This email address they give you must be the same one they used to create their Box account, or else it will prompt them to make a new free account.
    5. Set their permissions to “Uploader”
    6. Add a message and click “Send”

    If this method is chosen, a separate folder must be made for each 3rd party. 

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You can also watch several on-demand short videos, which will highlight a variety of ways you can leverage UTBox.

What is a

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Institutional ID?

Please see the CloudID Institutional ID FAQ.

Can I associate other e-mail addresses with my UTBox account?

While your CloudID Institutional ID (your_EID@eid.utexas.edu) is the permanent primary e-mail address on record, your collaborators may not recognize you by this identifier.    Fortunately, you can associate multiple e-mail aliases with your account.  More information on adding aliases can be found at: https://support.box.com/hc/en-us/articles/200796017-Can-I-add-multiple-email-aliases-to-my-Box-account-.

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