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After permissions are set up, we will tell you what day to begin logging into your computer with your UT EID. Once you receive that notification, follow these steps to set up configure your EID account. Your files and settings will migrate to your new account, but will require some updates covered in these steps.

Step-by-step guide

  1. Once notified, log out of your McCombs user account.
  2. You'll then log into your computer with your UT EID account. On your computer's login screen, enter AUSTIN\yourUTEID or yourUTEID@austin.utexas.edu or AUSTIN\your-UTEID, then enter your EID password and click the arrow or type the Enter key on your keyboard to login.

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3. Once logged in, check the following applications and services that will be impacted by your new EID account. If you don't use some of these applications, you can skip these those steps.

    1. Outlook - Open Outlook and you will be prompted to log in. Use your McCombs account in the format of <McCombs username>@mccombs.utexas.edu to log in and check the box to remember your password. You will not switch to using your EID for email at this time.


       
    2. For users of Skype for Business (previously Lync) - Open Skype for Business and you will be prompted to log in. Use your McCombs account in the format of <McCombs username>@mccombs.utexas.edu to log in and check the box to remember you password. You will not switch to using your EID for Skype at this time.

      - If you receive an error stating the "service is unavailable," contact Tech Support.


       
    3. For users of the McCombs Intranet - Open your browser and navigate to the Intranet URL, https://intranet.mccombs.utexas.edu. Your browser may log you into the Intranet with your EID. Look in the upper right corner of the Intranet page. If you see your EID after the word "AUSTIN\", then select, select "Sign in as a different user" from the drop down menu below it. Then, log in with your McCombs account in the format of <McCombs username>@mccombs.utexas.edu and check the box to remember your password.




      1. If instead you receive an Access Denied Error, then click the "Sign In as a different user" on that message box. Then, log in with your McCombs account in the format of <McCombs username>@mccombs.utexas.edu and check the box to remember your password.




        - If you use https://community.mccombs.utexas.edu, you will need to use the step above to log back in with your McCombs account.
        - If you use multiple browsers to access the Intranet, repeat the steps above.
         
    4. For users of Sitecore web content editor - No changes are anticipated. Continue to log in with your McCombs account in the format of <McCombs username>@mccombs.utexas.edu.

    5. For users of the Mainframe QWS3270 - Open QWS3270. If you receive an error stating "error creating credentials, open Software Center and select the "Installation Status" tab from the top (highlighted as 1 in the image below), then select "UTConfigfor3270 - UTConfigfor3270" from the list (highlighted as 2) and click on "REINSTALL" in the lower right corner of the window (highlighted as 3).


       

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