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Comment: removing LifeSize info and skype as a "speical" service

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What is videoconferencing?

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What videoconferencing services are available in the College of Education?

  • Lifesize Video (formerly “Clearsea”)
  • Skype (we provide training on how to use Skype)
  • Videoconferencing rooms
  • Multipoint "Virtual" Videoconferencing rooms
  • Zoom

 

What videoconferencing rooms are available for use?

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  • Laptop
  • High-speed internet
  • Webcam, speakers and microphone (most laptops have this built-in)
  • Admin access to the computer you will be using

 

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  • Downloading Skype or Lifesize clients
  • Your local tech support group can install the clients in case you don’t have admin access to the computer

 

What videoconferencing equipment is available in the College of Education?

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  • The Logitech Videoconferencing Kit gives the user a lot more flexibility.
  • Camera set on a tripod for video
  • Microphone/speaker module for audio
  • Provides an excellent videoconferencing experience
  • allows the user to place the camera almost anywhere in the room while still keeping the microphone/speaker in a central location
  • Personal Skype accounts required

 

-  Videoconferencing “Skype” Laptop

  • You can checkout a laptop with Skype installed on it for your convenience
  • Personal Skype accounts required

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  • Good addition if you are using the video conferencing “Skype” Laptop or if you are using your own computer
  • Acts as a speaker and microphone
  • Provides a better quality call than the built in components of a laptop

 

-  Lifesize Icon

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  • EDP Only
  • Recording capabilities 
  • Need list of EIDs to share video with
  • Provides similar experience to the videoconferencing rooms but in a mobile format

 

 

How to request videoconferencing?

  • To request videoconferencing, the first step is to submit a help ticket to help@edb.utexas.edu.
  • In this ticket it is important that you include as much of the following information as possible for the remote participant.
    • Name
    • Email address
    • UT eid (if possible)
    • Site name (Organization name)
    • Site location (City, State, Country)
    • Site’s Technical Support Contact (A member of the participants own IT staff)
    • When and Where the call will take place