Important: All features of Resource Email accounts are not guaranteed to work in GMail mobile apps due to changes in protocol support for UT Office 365 accounts. See the FAQs for more information.

1. In the GMail mobile app, click on your account icon, then click Add Account.
2. Choose Office 365 as the account type.
3. Enter the Shared Email email address.
4. When prompted for Incoming Server Settings:
   1. Username: your-personal-email-address/resource-email-address
   2. Password: Your EID password
   3. Leave all other settings as default.
5. When prompted for Outgoing Server Settings:
   1. Username: your personal Exchange email address
   2. Password: your EID password
   3. Server hostname: smtp.office365.com
6. When prompted for a name, enter the Shared Email Display Name.

You must have manager access in order to adjust permissions to the account. If you need manager access or aren't sure if you do, create a ticket with CNS IT including the email address of the Shared Account.

Once you have manager access, follow these steps:

1. Sign in to the Resource Admin Tool online using your EID and EID password. 
2. In the left hand navigation bar, go to Modify Shared. 
3. Click on the name of the Shared Email, then click Select Resource. 
4. The fields on the page will populate with the current settings for the Shared Email. 
5. To give someone access:
   1. Enter the person's EID in the appropriate field, then click the button to give them the needed permission. 
6. To remove permission:
   1. Click on the person's name, then click Remove User. 
   2. Do this for every permission you'd like to remove them from.