The primary facility contact is Bill DeGroff. Ted Dunham and Frank Cornelius are also good contacts for facility issues related to IGRINS.
The primary instrument support contact is Kimberly Sokal. Lisa Prato and Greg Mace are also good contacts.
1) Instrument Temperatures settings are listed here: Lakeshore Temperature and Heater Settings
The current temperatures can be seen in the Housekeeping Package (HKP) or online at http://kgmt.kasi.re.kr/igrins/hk_monitor/ .
The Det SVC temperature sometimes floats by +/-0.5K and the HKP status turns red. This does not impact science and can be ignored. All other temperatures should be stabilized. Contact an instrument support contact if this is not the case.
2)
If you suspect anything is wrong with IGRINS, immediately contact your Telescope Operator.
For other sorts of issues, see some troubleshooting methods below.
If you need to close either SCP or DTP, make sure to close both.