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Solution 3: Get help from instrument support. There may be a problem with the network communication or the instrument itself.
3) The H band detector control computer won't power on. - We have only seen this issue twice, when the DCCH was shut down in cold weather. Greg suspects that the computer wont start unless above 50F, but warming the whole rack doesn't seem to help. Success has required removing the DCCH from the rack and taking it to a lab bench for testing. This has fixed the boot issue both times and is likely due to the warmer temperature of the work space.