7/20/21 3:00pm There are no major updates today, please reboot your computer if you are still unable to print. If you can't print after a reboot and need printing sooner than later please submit a ticket to https://cns.utexas.edu/help this is still one of our highest priorities. 7/15/21 3:00pm: There are no major updates today, please just review yesterday's notes below. If possible, please leave your computer powered on tonight as we try to get all affected computers remediated. 7/14/21 3:00pm: There are no major updates today, please just review yesterday's notes below. If possible, please leave your computer powered on tonight as we try to get all affected computers remediated.
7/13/21 6:35pm: For the computers that need to upgrade to newer OS first: You will start getting popups every 4 hours to install the upgrade at 1 AM on Thursday. If you haven't installed the upgrade yet, you will get your last popup Thursday 11 pm and forced upgrade/restarts will begin Friday at 1am.
After the above upgrade and for computers with newer OS's: We will remotely apply the hotfixes without your interaction since this one doesn't require a reboot. After the update we will lift the restriction so printing will start working, a reboot may be required.
7/13/21 2:18pm: CNS IT will begin pushing patches in short phases over the course of the week for your Managed Windows Device(s) to update: - The Windows Operating System.
- The monthly Windows Security Updates (July 2021).
- The patches released to mitigate the Printer Spooler service issues.
As we detect systems with Printer Spooler service patches applied, we'll start lifting the policies that we stopped and disabled. A reboot may be required in order to see printing available again. |