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  1. Once logged in, check the following applications that will be impacted by your new EID account

    1. Outlook - Open Outlook and you will be prompted to log in. Use your McCombs account in the format of <McCombs username>@mccombs.utexas.edu to log in and check the box to remember your password. You will not switch to using your EID for email at this time.


       
    2. Skype for Business (previously Lync) - Open Skype for Business and you will be prompted to log in. Use your McCombs account in the format of <McCombs username>@mccombs.utexas.edu to log in and check the box to remember you password. You will not switch to using your EID for Skype at this time.

      - If you receive an error stating the "service is unavailable," contact Tech Support.


       
    3. McCombs Intranet - Open your browser and navigate to the Intranet URL, https://intranet.mccombs.utexas.edu. Your browser may log you into the Intranet with your EID. InsteadLook in the upper right corner of the Intranet page. if you see your EID after the word "AUSTIN\", then select, select "Sign in as a different user" from the drop down menu below it. Then, log in with your McCombs account in the format of <McCombs username>@mccombs.utexas.edu and check the box to remember your password.


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    4. If instead you receive an Access Denied Error, then click the "Sign In as a different user" on that message box. Then below the Access Denied Error. Then, log in with your McCombs account in the format of <McCombs username>@mccombs.utexas.edu and check the box to remember your password.


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      - If you use https://community.mccombs.utexas.edu, you will need to use the step above to log back in with your McCombs account.
      - If you use multiple browsers to access the Intranet, repeat the steps above.
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    5. Sitecore web content editor - Similar steps to intranet? What are they?

    6. Mainframe QWS3270 - Open QWS3270. If you receive an error stating "error creating credentials," rerun the UT configuration utility - UTConfigFor3270.msi directions for running this MSI? Is this easy enough for an end user?
       
  2. File shares, database and other network resources - You EID should be able to access the same network file shares, databases and other resources. If you encounter something you can't connect to, please contact Tech Support.