Versions Compared

Old Version 27

changes.mady.by.user Chad Springer

Saved on

compared with

New Version 28

changes.mady.by.user Chad Springer

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

  • The Migration is Happening!

Saturday, March 31st, 2018 (Mark your calendar!) 

As you are aware, the University is requiring the McCombs School of Business to adopt the centrally-managed instances of Office365 and Active Directory. We have reached the critical point in the process where it is now time to migrate our email services.

As the time nears, we want you to be aware of what’s happening and what you can expect. This page will provide updates on the status of the migration project and reference information to help along the way. While our goal is to minimize disruption, these changes will require active participation from McCombs faculty, staff and other users of these services.

Important Dates

Tabs Container
titleImportant Dates
directionhorizontal
Tabs Page
titlePrepare
Info
iconfalse
titlePre-Migration Steps
  • March 30th, 2018 - Complete Pre-migration steps (if required) before 5:00 PM
  • March 30th, 2018 - Bookmark this wiki page no later than 5:00 PM
Tabs Page
titleMigration
Info
iconfalse
titleMigration Window
  • March 31st, 2018 - Email & Office365 Migration
Tabs Page
titleAfter
Info
iconfalse
titlePost Migration Steps and Support
  • March 31st - April 2nd, 2018 - Complete all Post-migration steps
  • April 2nd - ?, 2018 - Computer Services & ITS will be on-site to offer full support

I need help!

Tabs Container
titleHow To Guide
directionhorizontal
Tabs Page
lazyloadingtrue
titleSupport
Info
iconfalse
titleHow to Get Tech Support

If you need technical support at anytime during the migration, please contact Computer Services Tech Support.

If you have questions or concerns about the project, please contact Chad Springer - Project Manager, MSB Computer Services

Tabs Page
lazyloadingtrue
titleHow To
Info
iconfalse
titleHow To
Info
iconfalse
titleLog In to Check Email
  • OWA
  • Desktop

  • Mobile Devices

Info
iconfalse
titleSet Up My Email Client
  • Outlook 2016 (Windows)
  • Outlook 2016 (Mac)
  • Apple Mail

  • Mobile Device: Apple iOS or Android

 

 

 

Tabs Page
lazyloadingtrue
titleMore
Info
iconfalse
titleMore Info on Office365

Microsoft Office365 Training Center

Watch This Space

Section
Column
width30%
Panel
borderColor#0075C4
bgColorwhite
titleColorwhite
titleBGColor#0075C4
borderStylesolid
titleWhat do I need to know right now?
Expand
titleWhen is the migration happening?

March 31st, 2018

Expand
titleWhat is NOT changing?

You will continue to use your current firstname.lastname@mccombs.utexas.edu to send and receive email.

You will continue to log into your computer using your EID and password.

Expand
titleWhat IS changing?

After the migration, you will log into your email with firstname.lastname@mccombs.utexas.edu and your EID password.

Expand
titleWhat is being migrated?

We will migrate ALL of the contents of your mailbox (email/ calendar/ contacts/ groups).

Expand
titleWhat's not being migrated?
Expand
titleUnfortunately, we can not migrate specific local Outlook profile settings, which include but are not limited to:
Info
iconfalse
  • Inbox Rules
  • Email Signatures
  • Forwarding Settings
  • Out of Office Reply Settings
  • Views
  • Additional Mailboxes
  • Categories
  • Personal Folders
  • Archived Mail

 

 

Expand
titleDo I Need To Do Anything About This?
Expand
titleDo you make heavy use of any of the items?

Answer: Yes, you need to address this before the migration.

Expand
titleDo You Use a Few and They're Important?

Answer: Yes, you need to address this before the migration.

Expand
titleDo You Use a Few Rules & Signature, Only?

Answer: Yes or No. You can recreate these after the migration without any issue.

Expand
titleHave You Heard of These, But That's About It?

Answer: No. You live in a world where chaos is king and you're okay with that.

Expand
titleWhat Do I Do About These?

Not to fear, we are here to help. We will provide step-by-step instructions on how to take care of all of these issues (coming soon!).

Alert
titleStep by Step Instructions and FAQ Coming Soon!
typeInfo

 

 

 

Expand
titleLet's Get Prepared!

Computer Services will be sending frequent updates and communications all during this process.

Warning

Please review all updates when you see them, and if you have any questions or concerns please bring them up with us as early as possible.

Column
width50%
Panel
borderColor#333f48
bgColorwhite
titleColorwhite
titleBGColor#333f48
borderStylesolid
titleMigration: What to Expect
Expand
titlePrior to migration
Expand
titleComplete Pre-Migration Steps (if required)
Info
iconfalse

Please follow these steps before March 30th, 5:00pm

 

Expand
titlePlease review often
  • Please review this Wiki page (updates will be frequent)
Expand
titleMake note of
  • Make note of any special email permissions or additional mailboxes you rely on.
  • If you have shared your mailbox with someone or access a secondary mailbox as a key part of your job, it would be helpful to have that information so we can fix any issues post-migration.
Expand
titlePrint Out Your Outlook Calendar
  • If you rely heavily on the use your Outlook Calendar, please print it out prior to the migration.
Expand
titleIf you make heavy use of any of the following:
  • Inbox Rules
  • Email Signatures
  • Forwarding Settings
  • Out of Office Reply Settings
  • Views
  • Additional Mailboxes
  • Categories
  • Personal Folders
  • Archived Mail
Expand
titleBookmark These Pages
Expand
titleFor those who wan to be extra sure they have everything
Expand
titleDuring the Migration
Expand
titleYour mailbox will be briefly unavailable while it is in transit
Info
iconfalse

Your mailboxes will be offline for several hours during the Migration window. If you are try to access your mailbox during this time, you will receive a message that your mailbox is inaccessible.

Expand
titleNew incoming email will be held in a queue while your mailbox is moved and will be delivered to your mailbox once its migration complete
Info
iconfalse

The Office 365 Exchange servers always receive mail in an incoming queue before delivering mail to the appropriate mailbox. At the point when your mailbox is unavailable during its migration, the server will simply hold your incoming email in this queue until your mailbox becomes available once again. Once your mailbox becomes available, your incoming queued mail will be delivered to that mailbox.

Expand
titleAfter the Migration
Expand
titleLog into the Outlook Web App (OWA) to confirm migration
Info
iconfalse
Tip
titleBookmark OWA

Bookmark this URL if you use OWA frequently.

Expand
titleRe-configure your desktop email client
Info
iconfalse

The following guides will walk you through configuring your desktop client to connect to an Office 365 mailbox:

  • Outlook 2016 - Window OS
  • Outlook 2016 - Mac OSX
  • Apple Mail - Mac OSX
Expand
titleRe-configure Your Mobile Devices
Info
iconfalse

The following guides will walk you through configuring your mobile device to connect to an Office 365 mailbox:

  • iPhone/iPad
  • Android
Warning
titleMobile Device Settings

*The guides above work for most mobile phones and devices but set up varies according to make, model and operating system. If you are having any issues re-configuring your device, please contact Tech Support for assistance.

Expand
titleSupport
Check back for updates on our plans for day after support