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General Policies:

It is important that you make all of your scheduled shifts. Irregular shift attendance and frequent tardiness are unacceptable and can be grounds for dismissal. Student employees will be first given a verbal warning followed up by a written warning with possible dismissal. Student employees also cannot request vacation time. Official days off are UT student holidays as well.  

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• Illness:
  • Please do not come into work if you are ill. If possible, send a shift release request through Shiftplanning in order to get your shift covered BEFORE the beginning of your shift.
  • Please send an email to comm-production@austin.utexas.edu as soon as you know you are too ill to make your shift.  This should happen BEFORE the beginning of your shift.
  • Please contact the production team if you become ill during your shift and cannot complete your assigned hours. 
• Emergencies:
  • Please contact production team if you have a family or medical emergency and are unable to work. Text Susanne 512-517-1387 Or Kai 512-547-0178

Timesheets:

Timesheets should be submitted by noon every Monday.  Timesheets are due bi-weekly every month (mid and end of month). It is your responsibility to fill out your timesheet accurately and submit it on time.

Late timesheets are not acceptable unless there are issues beyond your control. More than one reminder to submit your timesheet on time can result in warnings and possible dismissal.

Down time:

• Help with Limited Studio Reservations – Details to come with separate training.

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https://training.edb.utexas.edu/node/2329

General Expectations:

• Let Full-Time staff know if you have any issues -malfunctioning equipment, problems figuring out workflows
• Maintain a friendly, professional, and polite demeanor to all patrons at all times.
• Opening/closing duty checklists are to be maintained daily.

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