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Having
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Trouble Installing Zoom on
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Your Computer?
Please visit the following page of our step-by-step wiki for details on this: Getting Started with Zoom
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Zoom
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Does Not Open to my UT
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Account on my
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Computer
- Open Zoom
- If you are signed in, sign out (click on your Avatar, select sign out)
- Now DO NOT USE THE EMAIL OPTION, click on the Sign in with SSO button
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- If you would like to use a second display in Zoom but do not own one, you can use your iPad or iPhone for that purpose by purchasing and installing Duet. Duet is a software solution that allows you to use your iPad or iPhone as a second monitor. Please visit https://www.duetdisplay.com/ for more information
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How
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Do I
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Delete my Free Zoom Account?
- Login to your free (public) Zoom account at https://zoom.us/signin (i.e. Not UT Zoom site)
- Follow these instructions: Delete/Terminate Your Zoom Account.
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Having
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Issues with
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Slow Internet or Videos in Zoom?
- Please visit this page to view troubleshooting tips for slow internet or lags in your Zoom video meetings Internet Connection Tips
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- Login to your free (public) Zoom account at https://zoom.us/signin (i.e. Not UT Zoom site)
- Follow these instructions: Delete/Terminate Your Zoom Account
- Once you have deleted your free public account, sign in to Zoom through the UT Zoom portal at https://utexas.zoom.us/ with your UT EID
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How do I
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Get IT Support
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While Off Campus if I
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Have a
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Computer or
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Software Problem?
Please email techsupport@mccombs.utexas.edu for computer or software problems
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