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Do not watch movies, music videos or TV shows.

If Fifteen minute breaks are allowed during your shift if your shift is at least 4 hours long, you can take up to a fifteen minute break during your shift as well to stretch your legs, grab coffee, etc..

Shift Breaks:

  • Cannot be taken at the beginning or end of your shift
  • Need to be taken before 4pm if possible
  • Need permission of full-time staff before taking

General Expectations:

  • Communication is Key... if you have problems, if equipment is not functioning properly, please let a Tech Service staff member know.
  • Maintain a friendly, professional, and polite demeanor to all clients at all times.
  • Keep yourself neat and clean. Wear work appropriate clothes. Enclosed shoes are required as you may be lifting items and toes may be in danger of having things dropped on them.
  • Opening/closing duty checklists are to be maintained daily.
  • Everyone is expected to keep their work areas tidy and free of clutter. 
  • Restroom breaks can be taken as needed. 
  • The radio (walkie-talkie) is the fastest way to contact any member of the tech staff...including the Checkout at the BMC.  The way to use it:
    • Make sure it is turned ON and on Channel 1
    • Depress the button on the side and wait three seconds before speaking
    • Go "This is *name* looking for *Susanne, Larry, Tech Services, Checkout, etc*...Do you copy?"
    • When closing, be sure to turn OFF the radio and put it on the charger.
  • Answer the phone courteously and professionally. "Moody College Equipment Checkout, this is (your name)" or "Equipment Checkout, this is (your name)" are the preferred greetings.
  • Read/review the 'Staff Message of the Day' at the beginning of EVERY shift. It is located on the left side of your Usher home page after logging into the appropriate desk. 
  • Keep all talk to a moderate level. 
  • Listening to music, videos and/or movies is not allowed.
  • Generally, food and drinks are not allowed.  We will allow covered drinks (water bottles, containers with lids). Keep drinks away from workstations.  It gets in the way of the checkout process, and it can spill onto equipment.