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  1. in Word, Go to the Tools menu>Templates and Add-ins, and untick the boxes for the add-ins. If there are others for EndNotes or Zotero, leave those alone. 
  2. Quit word.
  3. To open your hidden user Library folder, Go to the Finder (leftmost icon on the dock with blue/white face) and hold down the Option key while clicking on the Go menu and choosing Library. The folder will open.
    1. The Go menu will appear at the top bar of the screen once you're in finder.
  4. Open Group Containers/UB48T346G9.Office/User Content/Startup/Word
    1. Look for a folder titled "Group Containers"
    2. Then look for the folder titled "UBF8T346G9.Office"
    3. Under that drop down, click on the folder titled "User Content"
    4. Under that drop down, click on the folder titled "Startup" and then the folder titled "Word"
  5. Drag the Acrobat add-in file LinkCreation.dotm and possibly also SaveAsAdobePDF.ppam to your desktop, then restart Word to test that the crash is gone by opening a new blank document.
  6. Reopen Word and create a new document and see if the error returns.

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