• Open windows explorer, go to the folder where you can see the parent folder (one above the missing folder/file).

  • Right-click on the parent folder and choose Properties

  • Select the tab Previous Versions; wait a few seconds and the window will populate the dates of the snapshots.

  • You can then double click on a snapshot to open it so that you can determine which version you need. 

  • You can then drag files or folders to wherever you need them. 

    • It is best not to overwrite the old folder/file, so you may need to rename the old folder/file, or drag the recovered folder/file to your desktop, rename the folder/file and drag back to the server.

Note: Austin Disk saves approximately 30 days of snapshots.
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