Saturday, March 31st, 2018 (Mark your calendar!) - Office365 & Email your current email account (firstname.lastname@mccombs.utexas.edu) and is scheduled to migrate As you are aware, the University is requiring the McCombs School of Business to adopt the centrally-managed instances of Office365 and Active Directory. We have reached the critical point in the process where it is now time to migrate our email services. Your current email account (firstname.lastname@mccombs.utexas.edu) is scheduled to migrate
As the time nears, we want you to be aware of what’s happening and what you can expect. This page will provide updates on the status of the migration project and reference information to help along the way. While our goal is to minimize disruption, these changes will require active participation from McCombs faculty, staff and other users of these services.
Important Dates
I need help!
What do I need to know right now?
When is the migration happening? | ||
|---|---|---|
March 31st, 2018 | ||
| What is changing? | ||
Post migration, you will log into your email with firstname.lastname@mccombs.utexas.edu and your EID password. | ||
| What is staying the same? | ||
You will continue to use your current firstname.lastname@mccombs.utexas.edu to send and receive email. You will continue to log into your computer using your EID and password. | ||
| But what about my stuff? | ||
We will migrate ALL of the contents of your mailbox (email/ calendar/ contacts/ groups). During the migration, there will be a service outage. Any email sent to your @mccombs.utexas.edu account during that period will be queued and you will receive it after the migration. Senders of the aforementioned email will not see any disruption on their end. | ||
| Ok, I feel better. Is there anything that won't be migrated? | ||
Unfortunately, we can not migrate specific local Outlook profile settings, which include but are not limited to: | ||
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| But I NEED that stuff! | ||
| Not to fear, we are here to help. It is important that these issues are addressed pre-migration. We will provide step-by-step instructions on how to take care of all of these issues (coming soon!). | ||
| Let's get prepared! | ||
Computer Services will be sending frequent updates and communications all during this process. Please review them when you see them, and if you have any questions or concerns please bring them up with us as early as possible. Additional information about post-migration support and steps will be coming next few days. | ||
What to expect with the migration?
| What's happening? | When? | Does this apply to me? |
|---|---|---|
| Prior to migration, you will need to perform any necessary pre-migration steps. | Before March 30th at 5 PM. | If you have any special email permissions, additional mailboxes you rely on, have shared your mailbox with someone or access a secondary mailbox as a key part of your job, or make heavy use of mailbox rules. |
| Just prior to the start of the migration, we will send out a notification that "Maintenance is beginning". | March 31st at 8 AM | All faculty, staff, Phd and MBA (full-time) students |
| Migration will begin. During this window, you will not have access to you @mccombs.utexas.edu account. | March 31st at 8 AM - 12 PM, unless notified otherwise | Yes, unless you already have and use @austin.utexas.edu or @utexas.edu account |
| Once the migration has successfully concluded, we will send out a notification that "Maintenance is complete", along with detailed instructions on how to access your migrated account. | March 31st at 12 PM | All faculty, staff, Phd and MBA (full-time) students |
| You can now access your McCombs email account. You will log in using firstname.lastname@mccombs.utexas.edu with your EID password. | Post migration | All faculty, staff, Phd and MBA (full-time) students |
| Immediately after the migration window, the most reliable way to access your email will be online at OWA | Post migration | All faculty, staff, Phd and MBA (full-time) students |
| Once you have verified your email access online, you will need to reconfigure your email client on ALL of your devices (desktop, laptop or tablet) | Post migration | All faculty, staff, Phd and MBA (full-time) students |
| Full support will be provided by members of Computer Services and ITS, the Monday following the migration. | April 2nd - 8AM - TBD | All faculty, staff, Phd and MBA (full-time) students |
If you need technical support at anytime during the migration, please contact Computer Services Tech Support.
| Anytime | All faculty, staff, Phd and MBA (full-time) students |
