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  • LAITS is not responsible for customer data
  • Our interactions with customer data are designed to minimize risk
  • We utilize UTbackup as an intermediary service to ensure all relevant files are transferred
    • see UTbackup page
  • Recommend UTBox or other approved Cloud Services for document storage

Faculty and Staff files are one of the most important assets at the University of Texas. Therefore, it is vital that appropriate measures are in-place to ensure that our customers' data is safe from computer failure, loss, and theft.

LAITS recommends a combination of methods to ensure that data is as secure as possible.

Method 1 - Storing Files in UTBox

Click Here to see the UT Box help page

UTBox is a campus-wide service that allows faculty, staff, and students at the University of Texas at Austin to use Box cloud-based file sharing for business and academic purposes. It is run by the UT Information Security Office

Files stored in UT Box are automatically synced between computers and the Box Cloud service. Therefore, if a computer were to be broken, lost, or stolen, the files would be safe



UTBackup Service

UTBackup, run by central ITS at UT, provides an enterprise-level, centralized, and automated end-point backup solution for the UT Austin campus.

Service Information

UTBackup Essential Information

Management Policy:

  • Devices are deactivated after 6 months of no server contact
  • Deactivated device data is retained for 60 days in cold storage, then deleted.
  • Users are deactivated if not associated with an active device
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