Having trouble installing Zoom on your computer?
Please visit the following page of our step-by-step wiki for details on this: STEP 1: Getting Started with Zoom
Zoom does not open to my UT account on my computer
- Open Zoom
- If you are signed in, sign out (click on your Avatar, select sign out)
- Now DO NOT USE THE EMAIL OPTION, click on the Sign in with SSO button
- Go through the authentication process, now zoom will use your UT account.
How do virtual "Breakout Rooms" work in Zoom?
- Please visit the Group Breakouts using Zoom "Breakout Rooms" page to see demos and information on the use of this feature
How to set a timer for Participants in a Breakout Room indicating when the room will end
- Please visit the Group Breakouts using Zoom "Breakout Rooms" page to see demos and information on the use of this feature
I Want my Students to Record Video Presentations and Upload them to Canvas
- If you would like your students to record and submit video presentations, have them start and record a Zoom meeting without any other participants. They can record to cloud if they are sending a link. However, the cloud video option could take a long time to process the file before it is available for sharing. For a faster turnaround the students might want to record to local computer and upload the file to the Canvas Assignment. Note: If a video file is too large for Canvas to accept, students can upload it to UTbox and share it from there.
- Here is a Zoom tutorial for getting started with video recording: https://support.zoom.us/hc/en-us/articles/201362473-Local-Recording
Enabling and Using Polling in a Meeting
To use Polling in a meeting you must first enable it for your account:
- Sign in to utexas.zoom.us in your web browser
- Click Settings and under the Meetings tab scroll down to the Polling option
- Verify that the setting is enabled, If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
- Here is a link to the McCombs Zoom tutorial for more information: Conducting Polls in Class
- For additional help here is the Zoom tutorial: https://support.zoom.us/hc/en-us/articles/213756303-Polling-for-Meetings
How Can I Practice Hosting a Zoom Lecture?
Please visit the Practice with Zoom controls so that you are comfortable! wiki section for suggestions on how to familiarize yourself with Zoom
Keep Meeting Controls Visible at all Times
- You can keep your meeting controls visible at all times by enabling that feature in the Zoom Settings. Go to Settings/Accessibility/Meeting Controls/and click Always Show Meeting Controls
- Here is more information on meeting controls from Zoom: https://support.zoom.us/hc/en-us/articles/360021921032-In-Meeting-Controls
How do I delete my Free Zoom Account?
- Login to your free (public) Zoom account at https://zoom.us/signin (i.e. Not UT Zoom site)
- Follow these instructions: Delete/Terminate Your Zoom Account.
How can some rejoin if they are dropped/removed from a Zoom meeting?
- If a participant voluntarily leaves the meeting or gets dropped (e.g. their internet connection drops), the participant should be allowed to rejoin the meeting without permission
- In some cases, we've heard reports that people accidentally dropped from meetings couldn't get back in. The resolve this you may try turning on the "Allow removed participants to rejoin" setting in your profile shown below
- To access your profile settings navigate to https://utexas.zoom.us/profile/setting
- Please note that if this setting is turned on, it will allow people to rejoin a meeting even after the host removed them but we assume the case of a host removing someone would be rare so be prepared to adjust as needed to fit your needs
Still, need help?
For McCombs Faculty, please Contact Media Services via email or phone:
Email VC-Trouble@mccombs.utexas.edu
Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)
For all other UT faculty, please contact your respective college or school
