- LAITS supports a limited number of prescribed computer models (below) to ensure compatibility, efficient support, and security. This list will updated annually during the Winter Break.
- LAITS will no longer support a particular computer model at the end of the calendar year, 8 years from date of model release. (For example, a computer with a date of model release in 2015 would be supported through the end of calendar year 2023). LAITS may modify this as required for particular computer models.
- Upon a computer becoming ‘unsupported’ it is the responsibility of the department or faculty member to replace that computer with a supported model.
- LAITS will provide an annual lifecycle notification to departmental administrative staff of computers that are unsupported and/or becoming unsupported in the next several academic/fiscal years.
- LAITS does support the following computer vendors/models:
- Apple iMac, MacBook Pro, MacBook Air, Mac mini, MacPro models
- Dell Latitude, Precision, and Optiplex models
- Microsoft Surface models
- LAITS does not support the following computer vendors/models:
- Toshiba
- Lenovo
- HP
- ASUSTek
- Dell consumer-grade models, including Inspiron, Dimension, Vostro, XPS models
The following list consists of current computer models in use by our customers. If you have a computer that is not on this list, feel free to reach out to laits-help@utexas.edu to inquire if that particular model is still supported.
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