- LAITS supports a limited number of prescribed computer models (below) to ensure compatibility, efficient support, and security. This list will be updated annually during the Winter Break.
- LAITS will no longer support a particular computer model at the end of the calendar year, 8 years from date of model release. (For example, a computer with a date of model release in 2015 would be supported through the end of calendar year 2023). LAITS may modify this as required for particular computer models.
- Upon a computer becoming ‘unsupported’ it is the responsibility of the department or faculty member to replace that computer with a supported model.
- LAITS will provide an annual lifecycle notification to departmental administrative staff of computers that are unsupported and/or becoming unsupported in the next several academic/fiscal years.
- LAITS does support the following computer vendors/models:
- Apple iMac, MacBook Pro, MacBook Air, Mac mini, MacPro models
- Dell Latitude, Precision, and Optiplex models
- Microsoft Surface models
- LAITS does not support the following computer vendors/models:
- Toshiba
- Lenovo
- HP
- ASUSTek
- Intel NUC
- Dell consumer-grade models, including Inspiron, Dimension, Vostro, XPS models
- Computers with release dates earlier than Dec 31, 2014
The following list consists of current computer models in use by our customers. If you have a computer that is not on this list, feel free to reach out to laits-help@utexas.edu to inquire if that particular model is still supported.
Dell Precision WorkStation T5500 2009 Unsupported Dell Precision WorkStation T7500 2009 Unsupported Dell System XPS L321X 2012 Unsupported Dell Vostro 1500 Unsupported Model Unsupported Dell Vostro 3900 Unsupported Model Unsupported Dell XPS 11 9P33 Unsupported Model Unsupported Dell XPS 12-9Q33 Unsupported Model Unsupported Dell XPS 13 7390 2019 Supported - replace by 12/31/2027 Dell XPS 13 7390 2-in-1 2019 Supported - replace by 12/31/2027 Dell XPS 13 9310 2020 Supported - replace by 12/31/2028 Dell XPS 13 9310 2-in-1 2020 Supported - replace by 12/31/2028 Dell XPS 13 9333 Unsupported Model Unsupported Dell XPS 13 9343 2015 Supported - replace by 12/31/2023 Dell XPS 13 9350 2015 Supported - replace by 12/31/2023 Dell XPS 13 9360 2017 Supported - replace by 12/31/2025 Dell XPS 13 9365 2017 Supported - replace by 12/31/2025 Dell XPS 13 9380 2019 Supported - replace by 12/31/2027 Dell XPS 15 7590 2019 Supported - replace by 12/31/2027 Dell XPS 15 9500 2020 Supported - replace by 12/31/2028 Dell XPS 15 9510 2021 Supported - replace by 12/31/2029 Dell XPS 15 9530 Unsupported Model Unsupported Dell XPS 15 9550 2015 Supported - replace by 12/31/2023 Dell XPS 15 9560 2017 Supported - replace by 12/31/2025 Dell XPS 15 9570 2018 Supported - replace by 12/31/2026 Dell XPS 15 9575 2018 Supported - replace by 12/31/2026 Dell XPS 8300 Unsupported Model Unsupported Dell XPS 8900 2015 Supported - replace by 12/31/2023 Dell XPS L321X 2012 Unsupported Dell XPS L322X 2013 Unsupported HP 860-030 2016 Supported - replace by 12/31/2024 HP Compaq 6005 Pro SFF PC Unsupported Model Unsupported HP Compaq Pro 6305 SFF Unsupported Model Unsupported HP EliteOne 800 G4 23.8-in Non-Touch AiO Unsupported Model Unsupported HP Laptop 15-bs0xx Unsupported Model Unsupported HP ProBook 4520s Unsupported Model Unsupported HP Slim Desktop 290-p0xxx Unsupported Model Unsupported HP Z8 G4 Workstation 2017 Supported - replace by 12/31/2025 Intel NUC8i5BEH 2018 Supported - replace by 12/31/2026 Lenovo 20A70037US Unsupported Model Unsupported Lenovo 20HRCTO1WW Unsupported Model Unsupported Lenovo 20KH002HUS Unsupported Model Unsupported Lenovo 20KHCTO1WW Unsupported Model Unsupported Lenovo 20QD0003US Unsupported Model Unsupported Lenovo 33472YU Unsupported Model Unsupported Lenovo 3554CTO Unsupported Model Unsupported Microsoft Surface 3 2015 Supported - replace by 12/31/2023 Microsoft Surface Book 2016 Supported - replace by 12/31/2024 Microsoft Surface Book 2 2017 Supported - replace by 12/31/2025 Microsoft Surface Go 2018 Supported - replace by 12/31/2026 Microsoft Surface Laptop 2017 Supported - replace by 12/31/2025 Microsoft Surface Laptop 2 2019 Supported - replace by 12/31/2027 Microsoft Surface Laptop 3 2020 Supported - replace by 12/31/2028 Microsoft Surface Laptop 4 2021 Supported - replace by 12/31/2029 Microsoft Surface Pro 2013 Unsupported Microsoft Surface Pro 3 2015 Supported - replace by 12/31/2023 Microsoft Surface Pro 4 2016 Supported - replace by 12/31/2024 Microsoft Surface Pro 6 2019 Supported - replace by 12/31/2027 Microsoft Surface Pro 7 2020 Supported - replace by 12/31/2028 Microsoft Surface Pro 7+ 2019 Supported - replace by 12/31/2027 Microsoft Surface Pro 8 2019 Supported - replace by 12/31/2027 Microsoft Surface Studio 2 2018 Supported - replace by 12/31/2026 
Computer Models, Release Year, and Code - 2023.xlsx
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