For the quickest system and user support of hardware and software, email the computing group at helpdesk@astro.as.utexas.edu. Requests are immediately forwarded to appropriate staff. See Helpdesk 101 for details, and to speed resolution of requests. Clicking on "Core Services Status" below, will take you to a page with more detail on current system outages.
Core Services Status
CERBERUS - /opt/local and shared data services.
DHCP - Wired DHCP services for the department.
DOCUSHARE - DocuShare database.
FTP - Anonymous FTP services.
HYDRA - HET Observing Support
IDL - IDL License server
MAIL - Astro mail services
MATHEMATICA - Mathematica License server
SERVICES - Calander and Printer services
WEBMAIL - Webmail services
Print Services Status
COPIERS - All Ricoh copiers
DW - Department color - Fuser torn. Awaiting Fuser Kit from Dell to repair printer.
LASER13 - 13th floor black and white
LASER15 - 15th floor black and white
LASER16 - 16th floor black and white
