For the quickest system and user support of hardware and software, email the computing group at helpdesk@astro.as.utexas.edu. Requests are immediately forwarded to appropriate staff. See Helpdesk 101 for details, and to speed resolution of requests. Clicking on "Core Services Status" below, will take you to a page with more detail on current system outages.
Core Services Status
CALENDAR - Department Calendar Services.
CERBERUS - /opt/local and shared data services.
DHCP - Wired DHCP services for the department.
DOCUSHARE - DocuShare database.
FTP - Anonymous FTP services.
HYDRA - HET Observing Support
IDL - IDL License server
MAIL - Astro mail services
MATHEMATICA - Mathematica License server
PRINTERS - Department Printer services
WEBMAIL - Webmail services
Individual Printer Status
If Printers under Core Services Status is Green, then the printer queue is active. Below lists the public printers and their individual status in case one of them fail.
COPIERS - All Ricoh copiers
DW - Department color
LASER13 - 13th floor black and white
LASER15 - 15th floor black and white
LASER16 - 16th floor black and white
