GENERAL INSTRUCTIONS!
This article includes instructions for how to remote login to your on-campus computer via common methods RDP, VNC, and SSH.
NOTE: Prerequisites do not apply to those attempting to access wincompute/Stat Apps Server. Please follow the instructions under "Signing into the Stat Apps Server" below.
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You'll need the Microsoft Remote Desktop app which is available for free in the Apple App Store. Configure your connection for the first time:
Connect:
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Set up your connection:
Connect:
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You'll need the VNC Viewer application or another VNC application.
After connecting for the first time, the connection will be remembered. Then, you can double click the desktop image to connect. |
You'll need the Remmina app or another RDP client. Remmina is included in most Linux distributions. Set up your connection:
Connect:
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You'll need the Remmina app or another RDP client. Remmina is included in most Linux distributions. Set up your connection:
Connect:
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OR Set up a connection:You'll need the Remmina app or another RDP client. Remmina is included in most Linux distributions.
Connect:
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RDP and VNC are graphical desktop-sharing methods meaning you'll see the remote computer's desktop as if you were sitting in front of it. SSH is a command-line desktop-sharing method that allows you to interface with the remote computer through Terminal. |
Use the fully qualified host name which looks like a web address. It often takes this form: computer-name.austin.utexas.edu. If you need help identifying your computer's name, create a ticket with CNS IT by sending an email to help@cns.utexas.edu and be sure to include your computer's UT Tag number. To find your computer name:Note: follow these steps on the computer you want to remote into. On Mac:
On Windows:
On Linux:
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Most IP addresses on campus are assigned using DHCP— the network gives the computer an available IP address and network settings so the computer can get online. These IP addresses can change even when the computer hasn't been restarted or had any settings changed. If your on-campus computer is connected to ethernet, submit a ticket with CNS IT including your on-campus computer's UT Tag number and we can find the IP address it's currently using. If your on-campus computer is only connected to the WiFi, we recommend using an ethernet connection which is more stable and reliable for remote logins. For assistance setting up an ethernet connection, submit a ticket with CNS IT including your on-campus computer's UT Tag number, the building and room it's in, and the label on the nearest wall port. |
The Remote Desktop Gateway (RDG) allows secure remote access to Windows computers on the UT Network via RDP without needing to connect to the VPN. In compliance with the Information Security Office's Multi-Factor Authentication Policy, the RDG requires authentication with Duo and requires that you have a default device configured. For more information about the RDG, see the documentation from ITS. |
The UT VPN supports the following Duo authentication methods:
The UT RDG supports the following Duo authentication methods:
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Make sure your on campus computer is turned on and connected to the Ethernet. Make sure the computer name or IP address you're using is correct. If you're still unable to connect, create a ticket with CNS IT including your on-campus computer's computer name or IP address. |
Occasionally, connecting to an on-campus computer that is only connected to the WiFi will work. However, it's unreliable as the computer can change IP addresses or disconnect from the WiFi. If you'd like to remote login to your on-campus computer, we recommend using an Ethernet connection. If you need to set one up, create a ticket with CNS IT including your on-campus computer's UT Tag and the label on the Ethernet wall port. |
Questions? Create a ticket with CNS IT by using our form, sending us an email, or giving us a call at 512-232-1077.