Academic Graduate Student Employees with an insurance question

Please send them to the AGS insurance page and ask them to see the FAQ and contact information at the bottom of that page.  Our HR Benefits Specialists have access to the student insurance system.  I don’t, so if you send them to me, I have to send them to someone else.

https://hr.utexas.edu/student/student-employee-insurance-benefits/academic-graduate-student-employee-insurance-options


Contact Information

Academic Health Plans – for AcademicBlue SHIP enrollment assistance
1-855-247-7587

BlueCross BlueShield of Texas – for AcademicBlue SHIP benefits, prescription, and claims information
1-855-267-0214

BlueCross BlueShield of Texas – for UT Select benefits and claims information
1-866-882-2034

Express Scripts – for UT Select prescription assistance
1-800-818-0155

My UT Benefits Technical Support - for technical and navigational assistance with the My UT Benefits enrollment website
1-844-870-0155

Your Graduate Coordinator or Department HR Contact - for questions about your job assignment, scheduled weekly hours, and new employee onboarding

UT Austin Human Resource Service Center – for questions about benefits eligibility and insurance plans


*** If you want to send them directly to their HR Benefits Specialist assigned to their hiring unit, you can find that person here – https://hr.utexas.edu/hrpro/lookup

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