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- Open Remote Desktop
- In the Search bar enter: Remote Desktop Connection
- Quick Tip: You can pin a Remote Desktop Connection on your taskbar by right-clicking and choosing Pin to Taskbar
- Enter the name of your computer: computer-name.austin.utexas.edu
- How do I find my Computer Name? - make sure check for a change in computer name for new computers and re-imaged computers.
- Enter Enter the Remote Desktop Gateway details (should only have to do the first time)
- Click Show Options
- Click the Advanced tab > Connect from anywhere > Settings
- Click "Use these RD Gateway server settings"
- Server name: rdg.austin.utexas.edu
- Click OK
Image Removed by following directions here - Using the Remote Desktop Gateway (RDG)- Click Connect
- Log into the RG Gateway
- Username: austin\YourEID
- Password: YourEID-Password
- You will be prompted for DUO authentication
- If prompted, re-enter your EID password
- Once the connection is complete, a new window will appear with your remote desktop session, and you can use your applications as normal.
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{"serverDuration": 84, "requestCorrelationId": "124135eab74c0e32"}