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Late Arrivals & No Shows – If you have not arrived within 10 minutes of your reservation start time, we will cancel your reservation and allow other students to reserve and use the system. If you cannot or will not make your reservation, please cancel it so that others can reserve and use the machines. If you do not cancel your reservation 2 hours prior and/or do not show up for your reservation within 10 minutes of your appointed start time, you will be charged $5 per half hour of your reservation.

FAQ:

  • Can I cut without a reservation?  Yes, but we don’t recommend it.  Technically, you can walk up to any unreserved laser cutter and use it.  However, if someone makes a reservation while you are on the machine, then they have the right to use the machine and you will have to vacate.  So we recommend making an immediate reservation to secure your access to the system for the amount of time you need.

  • Can I pick which laser cutter I want to use?  Technically, no – the system does not allow you to request a particular machine.  However, in practice you can look at the individual calendars and sometimes you will be able to request a reservation time slot that could only apply to one of the systems

  • Can I sign up for back-to-back timeslots?  No – we only allow 90 minutes of reserved laser cutter time per day. If you need longer, schedule your cuts over multiple days or cut on low-volume days when the laser cutters are free.

  • But Laser Cutter #X doesn’t work well!  If you are having problems with the performance of one of the laser cutters, please let the Service Desk Staff know immediately so that we can have the problem fixed.

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