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Sometimes users will get an "Unexpected response from server" error when attempting to upload a file. Here are some troubleshooting tips:
- Try the Browser issues troubleshooting tips, especially:
- Make sure your browser is up to date with the most current version
- Try the operation in at least 2 different up-to-date browsers (e.g. Chrome and Firefox)
- Try the operation in a private/incognito/safe browser session
- Try the upload operation from the JupyterHub web application instead of from RStudio
- Try connecting to a specific back-end compute server as described at EDU pod connection issue
Disk quota exceeded
Another type of problem can arise when a user's 100 GB Home directory quota has been exceeded (not applicable on the EDU pod, which does not have Home directory quotas). This can produce errors when trying to start RStudio Server or R, perform work in R, or even install additional packages. For example, you may see a "Cannot connect to service" message after logging in to RStudio Server. Or, if an R session has been established and saving a new file would exceed the Home directory quota, users will often (but not always) see an error like the following:
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