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Set up your connection:

1. Open Remote Desktop Connection.
2. Click Show Options in the lower left corner.
3. Under the Advanced tab, click Settingsunder Connect from anywhere.
4. On the RD Gateway Server Settings window:
   1. Select Use these RD Gateway server settings
   2. Server Name: rdg.austin.utexas.edu
   3. Logon method: Ask for password
   4. Check/clear the Bypass RD Gateway server for local addresses checkbox as follows:
      1. If signing into the remote computer using your EID: the checkbox should be cleared
      2. If signing into the remote computer using a local account: the checkbox should be checked
   5. Check/clear Use my RD Gateway credentials for the remote computer as follows:
      1. If signing into the remote computer using your EID: the checkbox should be checked
      2. If signing into the remote computer using a local account: the checkbox should be cleared
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5. Click OK.
6. Under the Experience tab, Clear the checkbox next to Reconnect if the connection is dropped.
7. Under to the General tab:
   1. Computer: computer name or IP address
      1. If you're connecting to the Stat Apps Server, the computer name is: wincompute.cns.utexas.edu
         
   2. Username:
      1. If signing into the remote computer using your EID: AUSTIN\eid
      2. If signing into the remote computer using a local account: leave blank
8. Click Save As to create a shortcut. Name it something identifiable and save it somewhere convenient such as the Desktop.

Connect:

1. Double click the shortcut created above.
2. Enter your EID password for the Gateway.
3. Authenticate with Duo:
   1. Duo Mobile: Open the Duo Mobile app to approve the automatic push notification.
   2. Phone Call: If you don't have a smartphone, you'll receive a phone call to your primary phone. Answer the call and press any number on the keypad. 
4. If using a local account, you'll be prompted for the account password.