Documentation on how to Find Computer name, setup VPN, and remote into machine
Submit a ticket to LAITS to request a NAT address and Screen Sharing access for the computer you want to be able to remotely access.
Setting up Remote Access for macOS:
Resource: Apple Support Guide for Menu Bar
https://support.apple.com/guide/mac-help/menu-bar-mchlp1446/mac
- How to identify the computer name for your Mac:
- Click the Apple menu icon on the Mac menu bar and select About this Mac.
- From the System Information screen, click “System Report…”
- Your computer name is listed on the bottom left corner of the System Report window that appears.
- The FQDN for your computer is [Computer Name]@austin.utexas.edu. In this case the FQDN for our machine is LAITS-12345@austin.utexas.edu
- Click the Apple menu icon on the Mac menu bar and select About this Mac.
- Make sure you have VPN setup and running.
- 3) How to remote into your Mac:
- Open Spotlight by selecting the magnifying glass icon on the Mac menu bar.
- Type “Screen Sharing” into the search bar
- Open Screen Sharing by double clicking on the its icon from Spotlight
- Type your FQDN into the Screen Sharing window and press connect.
- You now have remote access to your machine.
- Open Spotlight by selecting the magnifying glass icon on the Mac menu bar.
Setting up Remote Access for Windows:
- How to identify the computer name for your Mac:
- Right click on the Windows icon and select “Settings”
- In the Windows Settings window, select “System”
- From the “System” settings page, scroll down on the left pane and select “About”
- On the right pane, your computer name will be listed next to “Device name”
- The FQDN for your computer is [Computer Name]@austin.utexas.edu. In this case the FQDN for our machine is LAITS-12345@austin.utexas.edu
- Make sure you have VPN setup and running.
- ITS Documentation for UT VPN
- How to remote into your Windows PC:
- Click on the Windows icon and type “Remote Desktop.”
- Type “Screen Sharing” into the search bar
- Open Screen Sharing by double clicking on the its icon from Spotlight
- Type your FQDN into the Screen Sharing window and press connect.
- You now have remote access to your machine.
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