I can't see the display on the front panel of the Disc Player

Our Disc players have a "feature" which lets you dim or blank the front panel display so that the display's brightness doesn't distract from your enjoyment of the movie. Occasionally users engage this feature accidentally. When engaged, the player will not display anything on the front panel even when it is powered on. Turn it off by pressing the button with the red LED immediately left of the tray.

I pressed Play but the movie didn't start

All Discs are authored differently. Sometimes "Play" works. Sometimes "Enter" works. Try pressing "Enter" on the touchpanel.

The player won't play my foreign film.

Our Disc players will play NTSC and PAL Discs which are coded as Region 0 (no region) or Region 1 (United States & Canada). Contact the College of Communication Technology Services team if you need help playing a Disc from a different region.

The player won't play my burned Disc.

Our Disc players will play most burned Discs. We've had the best luck with DVD-R disks. You must remember to "close" or "write the table of contents" to your disk using your computer's Disc burning software before it will play. If your Disc doesn't play in the player, you can also try playing it in the classroom computer or on your laptop. If you still have problems getting your burned Disc to play, contact the College of Communication Technology Services team for assistance with your software or search this wiki for Disc burning workflows.

I hate using the touchscreen to control the menus.

Our Disc players also have front panel controls which let you navigate menus as well as play and pause.

I see the picture on the teaching console's monitor but not on the projector.

Very occasionally, our projectors will miss a command from the touchpanel. Sometimes this happens if you switch between several inputs very quickly. Press Disc on the touchpanel again and it should set it straight.