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Comment: Update to incoming server settings. Previously STARTTLS/143, now SSL/TLS/993

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  1.  In the Home or Inbox tab of Thunderbird, click the Thunderbird Menu to the right of the Search bar then click Account Settings.
    1. OR, go to Tools then Account Settings.
      Thunderbird Menu with Account Settings menu item highlighted
  2. Click Account Actions, then Add Mail Account.
    Account Actions menu with Add Mail Account item highlighted
  3. Enter your name and email address but do not enter your password. Click Continue.
    1. NOTE: if adding a Resource Account or Shared Email, enter the Display Name and Email Address of the Resource Account.
  4. Thunderbird will attempt to discover the server configuration. If it fails to find the server configuration, enter them as follows then click Done:
    1. NOTE: If you're adding a Resource Account or Shared Email, enter the Username as follows for the Incoming and Outgoing Server: Your-Email@austin.utexas.edu\Resource-Account@austin.utexas.edu
    2. INCOMING SERVER
      1. Protocol: IMAP
      2. Hostname: outlook.office365.com
      3. Port: 143993
      4. SSL (Connection security): STARTTLSSSL/TLS
      5. Authentication: OAuth2
      6. Username: Your UT email
    3. OUTGOING SERVER
      1. Hostname: outlook.office365.com  
      2. Port: 587
      3. SSL (Connection security): STARTTLS
      4. Authentication: OAuth2
      5. Username: Your UT email 
        The Server Manual Configuration screen is shown. Incoming server settings and Outgoing server settings fields are filling in with the information described in the written instructions.
  5. A window with a UT Login will appear. Login using your EID credentials then authenticate with Duo.
    The UT Login Screen is shown. An image of the UT Tower is on the left half with authentication fields on the right below the UT Austin logo.
  6. You may be returned to the account configuration screen and see a message saying "Unable to log in at server". If so, click Done.
  7. Then on the Account successfully created screen click, Finish

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