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McCOMBS OFFICE365 & EMAIL MIGRATION: SATURDAY, MARCH 31st (7:00AM - 1:00PM)

WHAT'S NEXT/ FAQ

Migration: What to Expect

Saturday, March 31st (7:00AM - 1:00PM)

Your mailboxes will be offline for several hours during the Migration window. If you are try to access your mailbox during this time, you will receive a message that your mailbox is inaccessible.

The Office 365 Exchange servers always receive mail in an incoming queue before delivering mail to the appropriate mailbox. At the point when your mailbox is unavailable during its migration, the server will simply hold your incoming email in this queue until your mailbox becomes available once again. Once your mailbox becomes available, your incoming queued mail will be delivered to that mailbox.

The following guide will walk you through how to access Outlook Web Access (OWA)

Bookmark OWA

Bookmark this URL if you use OWA frequently.

The following guides will walk you through configuring your desktop client to connect to an Office 365 mailbox:

The following guides will walk you through configuring your mobile device to connect to an Office 365 mailbox:

Mobile Device Settings

*The guides above work for most mobile phones and devices but set up varies according to make, model and operating system. If you are having any issues re-configuring your device, please contact Tech Support for assistance.

Computer Services & ITS will have full on-site support beginning on Monday April 2nd at 8:00AM throughout the week (until we are done).

Migration: Frequently Asked Questions

No. You will continue to use your current firstname.lastname@mccombs.utexas.edu to send and receive email after the migration.

Yes. You will continue to log into your computer using your EID and EID password.

Yes and No.

  • When you log into Outlook Web Access (OWA) post migration to verify your account was migrated successfully, you will use your EID and EID password.
  • You will not need to download any updates or new software.
  • You will still use your same Outlook Client, but you will use your NEW Outlook profile post migration: firstname.lastname@mccombs.utexas.edu and your EID password.

See PRE-MIGRATION STEPS

See PRE-MIGRATION STEPS

YES: See PRE-MIGRATION STEPS

Computer Services will be sending frequent updates and communications all during this process.

Please review all updates when you see them, and if you have any questions or concerns please bring them up with us as early as possible.

Yes.

Yes. This migration affects everyone with an @mccombs.utexas.edu address: Faculty, Staff, PhD Students, Full-time MBA Students.

No. You will be unable to access your @mccombs.utexas.edu account during the migration.

Yes. You will continue to use your current Outlook client after the migration (or other desktop client - i.e. Apple Mail, etc...)

Yes. ALL desktop, laptop, and mobile device email clients must be reconfigured with a new profile, after the migration to reconnect with your mailbox.

We will provide migration updates on the Migration Home Page.

Bookmark this  Wiki page and check back often

Yes. (See PRE-MIGRATION STEPS for exceptions)

Yes.

Yes.

Yes.

Yes. All permissions will be migrated.

See PRE-MIGRATION STEPS - ASAP

MIGRATION: DATES and INFORMATION

PRE-MIGRATION STEPS DEADLINE

FRIDAY, MARCH 30th (5:00PM)

 

 

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