Coming Back to the Office? Here are a few things to consider and a few steps you can take to address some of these considerations.
Prior to joining any UTexas Network:
If your machine is not managed by CNS IT, please install the following app. This app sends user and system vulnerability information to the campus Information Security Office. This helps them identify any systems that might need extra attention to ensure they are not compromised or suffer ransomware attacks while on the UT network. If you are using a personal machine, we advise that you work with your department to obtain a University-owned device. If you are an instructor, you may request a system from CNS-IT via our help form: https://cns.utexas.edu/help
Joining any UTexas Network:
If you have been out of campus for a while, chances are you probably need to reconnect to the UTexas wireless network. Steps to readd the network are here:
Some buildings have now employed what is called General Networks. This service acts similar to wireless in that it requires that you sign in with your EID. Once this process is completed, your system is then inventoried against your EID. If there is ever a need to
The University of Texas at Austin’s network access Minimum OS requirements:
Find out which MacOS your system is using:
https://support.apple.com/en-us/HT201260
Steps to take with an Upgrade:
https://wikis.utexas.edu/display/cnsoitpublic/macOS+Updates+and+Upgrades
ALERT
Always verify your critical applications are compatible with the OS you intend to install. NEVER upgrade unless this step has been completed!
Hardware Replacements:
Is your hardware older than 6 years? Consider a hardware replacement!
If you are instructional staff, feel free to request a complete system from CNS IT. The department handles funds supplied by the Dean’s Office to address undergraduate instructional needs.
If you wish to replace your system, please initiate the process with a ticket to CNS IT to make sure you get something that will handle your needs for the next 4-5yrs.
ATTENTION: Please note there are significant manufacturing delays with technology at the moment so the sooner you get your order/request in, the better your chances are at having that system up and running for Fall 2021.
University Data:
Employees should make an effort to utilize UTBox (https://utexas.box.com) to store all University Data. There are so many benefits that can easily improve workflows and help units organize and take control of data.
https://box.csod.com/LMS/catalog/Welcome.aspx?tab_page_id=-67&tab_id=-1
Backups:
Every UT employee should make the effort to ensure they have a backup of their critical university data. The University utilizes Code42 (UTBackup). Managed machines have the app installed but there are many factors that can prevent a backup from running. Always make sure to review whether or not you have a current backup.
I can't upgrade and am not in compliance. What's next?
There are certain instances that qualify for exceptions. If you feel strongly that you cannot proceed with these steps and must have an exception filed for you, please submit a ticket so that we can facilitate the process for this.
TICKET: https://cns.utexas.edu/help