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Important note regarding settings changes: Changes will only be applied when you click the "Save" button on any page.
Preferences:
Name fields: If you enter your name in these fields, your name will replace your phone number (caller ID) when you leave messages for fellow UTVM subscribers. This will enable fellow subscribers to reach you via Dial-by-Name. However, please see the Dial-by-Name Caveat page before using the feature.
Alternate name fields: This may help callers reach you successfully when using the dial by name feature. As above, please see the Dial-by-Name Caveat page before using the feature.
Change time zone: This is set to the default time zone (including Daylight Saving Time) used by the UTVM server. You should never need to reset the time zone.
24-hour clock: To time stamp your messages with 24-hour clock settings, check this box.
Default language: The default is English. No alternatives are currently available.
Language list: The default is English. No alternatives are currently available.
Subscriber-defined transfer (caller transfer-out feature): If you wish to allow callers to transfer to your cell or other phone, check this box.
Subscriber's Transfer Number: If you selected the box above, enter the number to which callers will transfer themselves. For campus transfers, enter the 5-digit number; for off-campus transfers, enter a 9 followed by the phone number including area code. No spaces or punctuation are necessary. Then re-record your greeting with instructions to press 1 to be transferred.
Include me in the company directory: Currently not applicable. If the Subscriber Auto-Attendant service is available for your account, you can specify whether to be listed in the dial by name directory. When you are listed in the directory, callers who do not know your extension can reach you by finding your name in directory assistance.
Master access to sub-mailboxes: Check this box to display a list of sub-mailboxes on your Mailbox page. This enables you to manage the contents of sub-mailboxes for this account. If the check box is cleared, you cannot access sub-mailboxes in the GUI view.
Message playback order: The default is "Oldest first." You may also select "Most recent first."
VCR FF/RW duration in seconds: This is the fast forward / rewind setting. When listening to messages via phone, this is length of time you will skip ahead (by pressing 6) or back (by pressing 7). The default is 5 seconds
Present envelope information: To play the messages' "envelope" (full caller ID and time-stamp info) when listening to messages by phone, check this box.
Confirm message deletion: To receive confirmations when messages are successfully deleted, check this box.
Auto-deposit distribution list: Currently not applicable.
FMFM Number List: This is a list of phone numbers for use with the Find-Me-Follow-Me feature.
Outdial Calling Order: When using the Find-Me-Follow-Me feature, this allows you to choose whether calls should be forwarded to your other numbers simultaneously or sequentially. The default is "Simultaneous."
FMFM Plays Caller Name: When using the Find-Me-Follow-Me feature, if you want the system to prompt the caller to record their name so you can identify the caller when you answer their call, check this box.
Prompt for Voicemail: When using the Find-Me-Follow-Me feature, if you want the system to give the caller options to either go to your voicemail or to locate you, check this box.
Enable FMFM: To enable the Find-Me-Follow-Me feature, check this box.
Greetings and Name Announcements
Select greeting
Upload custom greetings
Manage Sub-Mailboxes
NOTE: For more information and important consideration regarding the use of sub-mailboxes, refer to the main Sub-Mailboxes page.
To add sub-mailboxes:
- Log into your primary mailbox at voicemail.its.utexas.edu.
- Select Settings in the left-hand navigation pane.
- Select Manage Sub-Mailboxes.
- Click New.
- On the confirmation page, click sub-mailbox changes to return to the Manage Sub-Mailboxes page.
To delete sub-mailboxes:
- Navigate to sub-mailbox management as above.
- Check the box next to mailbox(es) to be deleted.
- Click "Delete."
Change PIN
- Log in with current PIN.
- Select Settings.
- Select Change PIN.
- Enter current PIN for authentication.
- Enter and re-enter new PIN.
- Select Save.
Your PIN change will be acknowledged.
