Download, Installation, Configuration, Account Management, Restores

Download/Installation:

1. Select the operating system of the machine you are using to begin the UTBackup/Crashplan download.

2. Run the installer from the downloads directory, or wherever the installer was saved.
   • On Mac systems, open the .dmg file. It appears on the desktop. Open it.
3. Run the installer.
4. Follow the install prompts, providing administrator account credentials as necessary.

Account Creation (Client Side)/Sign in:

1. Immediately after installation, CrashPlan will launch.
2. If a new account needs to be created, complete the registration - See important Info above for server/registration information. Contact the helpdesk for the registration key or if you have any trouble registering.
3. If the account already exists, complete the username and password fields - See important Info above for server/registration information.

Configuration

1. Click the "Change" button.
2. Select the user profile for backup by placing a check in the box next to it..
3. Deselect the following:
   1. BOX Sync, Google Drive, DropBox, any other cloud service/sync, as files in these directories are already in the cloud.
   2. Applications
   3. Movies (unless data is stored there.)
   4. Music (unless data is stored there.)
4. Click "Save".
5. Select the "backup destination" as "UTBackup-Master".
6. Click the "Start Backup" button.

Restore

Small restores can be done via the crashplan website at https://utbackup.its.utexas.edu.

Large restores can be done via the client at the time of deployment.

It is highly recommended that large restores be done while the system is connected via ethernet. 

Client

1. Launch CrashPlan, and provide EID credentials.
2. Click on the 'Restore' option.
3. Select the backup you wish to restore (drop menu). If multiple workstations are used, confirm it is selected (drop menu at the top of the window).
4. Place checks in the boxes next to the desired folders (usually 'Desktop' and 'Documents').
5. Click on the 'original permissions' text at the bottom of the page to change it to 'current permissions'.
6. Click the 'Restore' button.

The restore can take a while depending on a number of factors: the size of the files to be restored, the network connection type and quality, if the system sleeps/hibernates while the restore is running, etc.,.

If it is interrupted for any reason, the restore can be resumed, and it will continue where it left off.

Web

1. Login to https://utbackup.its.utexas.edu.
2. Find the device using Smart Search, Users, or Devices.
3. The restore button is small, and unlabelled, just above the "Bandwidth" graph.
4. If the user has multiple workstations, or old backups from previous workstations, select the desired one from the drop menu at the top of the window.
5. Place checks in the boxes next to the desired folders.
6. Click the "Restore" button.
7. A progress bar will appear in the bottom left corner of the screen, this is CrashPlan compressing the selected files (it will be a single .ZIP file).
8. Click on the "Click here to download" button.
9. Select where the file should be saved, and the name of the file.

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